Shipping Policy
Order Processing
Once your order is placed, our team carefully prepares it for shipment.
Processing takes 1–3 business days.
Orders placed on weekdays are usually processed within one business day.
Orders placed late on Friday or during the weekend may take slightly longer to process.
Estimated Delivery Time
After processing, the average delivery time is 6–10 business days.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or periods of high demand.
We are always happy to assist if you have questions about your shipment.
Shipping Costs
Free Shipping
We are pleased to offer free shipping on all orders, with no minimum purchase required.
Order Shipping & Handling
Once you’ve selected your Ava & Lily piece, we take great care in ensuring it is packaged and shipped securely.
You will receive a shipping confirmation email once your order has been dispatched.
Sustainability & Thoughtful Shipping
At Ava & Lily, sustainability matters to us.
To help reduce unnecessary emissions and keep our pricing fair, we may consolidate shipments and dispatch orders once a batch minimum is reached.
This mindful approach allows us to support responsible production and a healthier planet without compromising on quality or care.
Faster Shipping Options
If you require expedited shipping or same-day dispatch, please contact our customer service team before placing your order.
We’ll be happy to explore available options whenever possible.
Customer Service
If you have any questions regarding your shipment or delivery, our team is here to help.