Terms of Service
OVERVIEW
This website is operated by Ava & Lily. Throughout the site, the terms “we”, “us”, and “our” refer to Ava & Lily. Ava & Lily offers this website, including all information, tools, products, and services available from this site (the “Service”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any Services.
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically. Continued use of the site following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products or Services for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction, including copyright laws.
You must not transmit any viruses, malware, or code of a destructive nature.
Any breach of these Terms may result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit (excluding payment information) may be transferred unencrypted and may involve transmission across various networks or technical adaptations. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.
Headings used in these Terms are for convenience only and do not affect their interpretation.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or outdated. All content is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time but have no obligation to update information. You agree that it is your responsibility to monitor changes.
SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online and may have limited quantities. All purchases are subject to our Return & Refund Policy.
We make every effort to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will accurately reflect the product colors.
We reserve the right to limit sales by person, region, or jurisdiction and to discontinue any product at any time without notice.
We do not guarantee that the quality of products or Services will meet your expectations or that errors will be corrected.
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or distributors.
If an order is changed or cancelled, we may attempt to notify you using the contact information provided at checkout.
You agree to provide current, complete, and accurate account and payment information and to update it promptly as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties.
Use of optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Certain content may include links to third-party websites. We are not responsible for examining or evaluating their content or accuracy and are not liable for any harm related to third-party transactions.
Please review third-party policies carefully before engaging in any transaction.
SECTION 9 – USER COMMENTS & SUBMISSIONS
If you submit comments, ideas, suggestions, or other content, you agree that we may use them without restriction.
We are under no obligation to:
• maintain submissions in confidence
• pay compensation
• respond to submissions
You agree that your submissions will not violate any rights of third parties or contain unlawful, harmful, or misleading content. You are solely responsible for your submissions.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
Occasionally there may be errors or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct such errors at any time, including after an order has been placed.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content:
• for unlawful purposes
• to violate laws or regulations
• to infringe intellectual property rights
• to harass, abuse, or harm others
• to upload malware or harmful code
• to collect personal data without consent
• to spam, phish, or manipulate security features
Violation may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Service and products are provided “as is” and “as available” without warranties of any kind.
Ava & Lily shall not be liable for any damages arising from use of the Service or products, including indirect, incidental, punitive, or consequential damages, to the fullest extent permitted by law.
Some jurisdictions do not allow limitations of liability, so these limitations may not apply to you.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Ava & Lily and its affiliates from any claim arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or us. You may terminate by discontinuing use of the site.
We may terminate your access if you fail to comply with these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Ava & Lily regarding use of the Service.
SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which the business operates, without regard to conflict of law principles.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service may be sent to: